Frequently Asked Questions

Do I need a referral from my GP?
Many patients are referred to Osteopaths and Myotherapists by their friends, family, doctors, other health practitioners or personal trainers. However, as Osteopaths are primary care practitioners, you can make an appointment yourself directly, OR with a GP’s referral.

If you have been diagnosed with a chronic medical condition and require complex care you may be eligible for Chronic Disease Management (CDM) assistance. In this case, your GP must complete a special referral form to refer you to an Osteopath for treatment.

What do I need to bring?
Bring along any X-rays, scans or test results that you may have.

Should I arrive early for my first appointment?

It’s advisable to arrive a little early for your first appointment, as you will need to fill out initial paperwork relating to why you are coming to an Osteopath/Myotherapist. (Please note: By law, an Osteopath needs to obtain your approval to treat you, so you will probably be asked to sign an ‘informed consent’ form.)

What should I wear?
Depending on the area of your body requiring treatment, your Osteopath may ask you to undress to your underwear. It’s important that you feel comfortable, so you may want to wear loose pants or bring a pair of shorts to change into. A gown can also be offered by the practitioner, for the patient  to wear.

Can I bring a friend or relative?
Yes – if you wish, you can have someone present throughout your consultation and treatment.

What happens with my first consultation
Your Osteopath/Myotherapist will ask questions about your problem and symptoms. They may also ask questions about your medical history, any medications you are taking or other factors that may not appear to be directly related to your problem. If your medical condition changes during the course of your Osteopathic treatment, you should tell your Osteopath.

Next, your Osteopath will conduct a full osteopathic examination and if necessary, clinical tests may be performed. This may involve diagnostic, orthopaedic or neurological tests, postural assessments and activities or exercises, which will help determine how best to manage your condition.

The examination may include passive and active movements, such as the osteopath lifting your arms or legs. As part of the examination, you may also be asked to bend over or stand in your underwear. Be sure to wear comfortable, flexible and appropriate underwear.

As Osteopathy/Myotherapy takes a holistic approach to treatment, your practitioner may look at other parts of your body, as well as the area that is troubling you. For example, if you have a sore knee, your practitioner may also look at your ankle, pelvis and back.

Your practitioner may also provide education and advice to help you manage your condition between treatments. This may include giving you exercises to do at home or work.

How long will my Osteopathic treatment take?
Your initial consultation may last up to one hour (60min). This will enable your osteopath to take a thorough history, examine and treat you. Follow-up treatments are usually shorter. Depending on your condition, they can take 30-40 minutes.

How long will my Myotherapy treatment take?

A Myotherapy consultation can vary in length from 30 to 60 minutes. This will enable your Myotherapist to take a history, examine and treat you. Follow-up treatments are able to be made shorter, depending on your condition.

Is Osteopathic/Myotherapy treatment painful?
Osteopathy and Myotherapy are both forms of manual therapies, so hands-on treatment may include massage, stretching, repetitive movements, mobilisation and/or manipulation (if indicated).

Most Osteopathic and Myotherapy treatments are gentle and should not cause undue discomfort. If your injuries do require hands-on treatment of painful and tender areas, your practitioner will exercise care to make you as comfortable as possible.

Some people experience mild soreness for a day or two after treatment, similar to that felt after mild exercise. If this soreness persists or increases significantly, call your practitioner to discuss your concerns.

How many treatments will I need?

The number of treatments you need depends on the condition and person we are treating. We aim to keep your appointments to a minimum. Your Osteopath will be able to tell you within a short period of time whether they can treat you or if they need to refer you to someone else.

Generally you would expect to see some changes in your symptoms after one or two visits; however, some long-term or chronic conditions may require a longer course or more frequent treatment. If you have any concerns, your osteopath will be happy to discuss these with you.

Payment is due at the end of each consultation and we accept cash, EFTPOS, Mastercard, Visa and cheques.

Can I claim my treatment through my private health insurance fund for Osteopathy and Myotherapy?
Yes – If you have an “extras” package with your private health insurance, which covers Osteopathy and/or Myotherapy, you are able to claim for your treatment on the spot as we have a HICAPS terminal for direct claiming.

Do you accept third-party payments?

Yes – At Osteo Net we do accept third party payments for Osteopathic treatment, through: Department of Veterans Affairs (DVA), Transport and Accident Commission (TAC), WorkSafe Victoria and Medicare (CDM plan). Medicare claims can also be processed on-the-spot, if your GP has referred you through the CDM plan.

Are there additional investigations or treatments?
Following treatment, your practitioner may decide if additional investigations, such as X-ray, scans or blood tests are required. This will enable them to make a more exact diagnosis and develop a suitable treatment plan for you. If necessary, your practitioner may refer you on to another health professional.